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Category: Questions & Answers

Are You Paying Too Much For FindLaw?

You’ve been with FindLaw for so many years that you’ve lost count. You dutifully pay them month after month, year over year.  Your practice is busy, thankfully and quite frankly, you don’t have the time to pay as much attention to FindLaw as perhaps you should considering the thousands you spend with them every year. Calculating the ROI and researching your marketing options is a continuous outstanding issue that remains a nagging constant in the

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Has Your FindLaw Marketing Gone Stale?

When was the last time you had an earnest marketing meeting with your FindLaw representative? One where you had a meaningful discussion about promoting your law practice that didn’t include paying FindLaw an additional $500. a month to implement – because that is considered a sales call, not a marketing meeting. Let’s face it, your FindLaw rep is a sales person, not a marketing strategist. If your FindLaw marketing has gone stale and you’re not

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How can I be sure I’m making the most of my marketing budget?

If you would like to get more out of your marketing budget, you may want to consider hiring a firm to help. Here are some questions attorneys and law firms should be asking themselves and thier potential marketing partner. Questions to ask yourself: Can you meet with a local account representative who can make immediate changes to your marketing campaign? Is it a long-term relationship or is it always a new rep? Are you getting

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I have a website I’m happy with. What else can I be doing to market myself?

Successful Internet marketing means creating and leveraging a strong online presence. Your online presence is a combination of all of the ways you are represented on the Internet: your website, online profiles, videos, blog posts, podcasts, social media pages, directory listings, and more. Used separately, each one helps you be found by more prospects and clients. Used together, they will help you get as much visibility online as possible to grow your business. Read my

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I know I need to add content to my site but I don’t have a lot of time. How can I get started?

One great way to add useful content to your site is by collecting and sharing information that you come across during the course of your regular day. This is known as “content curation.” When you curate content from around the web, you choose the most relevant and interesting items that are related to your practice and the interests of your clients and prospects. These can be news stories, recent decisions, current events, or articles on

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Why are client reviews so important for attorneys?

With more consumers using the web to post reviews, you need to make sure you are protecting your good reputation. Avvo, LinkedIn, and your own website are the best places to have reviews. When someone searches for “your name and review” you want these websites to come up first. I can’t emphasize enough how important reviews have become, especially for attorneys. In fact, 85 percent of consumers say that they read online reviews for local

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How can I keep tabs on my name online?

Monitoring your reputation online can be time-consuming. You want to make sure you’re visiting review sites and searching for your name every day. There are several tools that can make this a lot easier. One of the simplest is Google Alerts. This free service from Google allows you to type in any search term, such as your name or the name of your firm. Google Alerts are email updates of the latest relevant Google results

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Question: Snapchat, Vine, Pinterest, oh my! Do I need to stay up to date with all the new online tools?

It depends. When in doubt, the most important thing to ask yourself is, “What are my clients using?” More and more of us are signing up for Facebook accounts every year, including users over 65. On the other hand, the only people I know using Snapchat (the photo sharing app) have an average age of 14. Vine (the 6-second video app) is being leveraged by businesses of all types and some consumers. Pinterest (the image

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Question: Is it true that the more someone clicks on my website, the higher my website will rank in Google?

No. Search engine marketing — on Google, Yahoo, or Bing — is one of the most effective tactics to generate leads, help you promote your expertise, reach prospects and stay connected with clients. Search rankings are notoriously unstable, and subject to a variety of factors such as the location of the person searching and whether they’ve logged in to Google and are using personalized results. But one thing they do not depend on is the

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Question: Should I add video to my law firm website?

Yes! Video has many benefits for attorneys. Website visitors in general are getting more visual and enjoy viewing video online. It’s a great way for prospects and clients to get to know you quickly and easily. You can share your expertise on a particular topic without having to write a long article. And according to a new study, having video on your website can improve your search engine rankings. In fact, according to Forrester Research,

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How can lawyers reach prospects who are using smartphones and iPads?

Here in the Northeast we’re “on the go” and tend to be early adopters, rushing out to buy the latest thing. We’re using all kinds of mobile phones and tablets more than ever. What’s interesting is that as the demand for mobile devices grows so does the need for local business information like your firm’s name, address, and phone number. According to a recent study, search for local business information on mobile phones continues to

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Is FindLaw or Martindale-Hubbell Worth The Cost?

If you don’t have a website or your website is simply a business card online without video, testimonials, articles, or Q&As, you may benefit from investing in these services for a year or two to jump start your marketing efforts. Then you should harvest your investment by transitioning your site to a more affordable option and invest the money you saved in even more marketing opportunities. The point is that you don’t have to pay

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Question – Is YouTube something attorneys should use?

YouTube is an excellent place for attorneys to promote themselves with short online videos. Videos hosted on YouTube may be embedded or link to your website, and other online profiles like LinkedIn, AttorneyConnect, Avvo, and Justia. A short intro video of yourself can help break the ice for potential clients who may be hesitant to call your office to discuss a legal matter. Videos give folks a glimpse of who you are and can be

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Question – What’s up with Google Places?

Google Places, the online directory of businesses around the world, has been entirely replaced by a new feature, Google+ Local. As of April 30, 2012 roughly 80 million Google Place pages worldwide have been automatically converted into 80 million Google+ Local pages. It’s a dramatic change though it will undoubtedly disorient some users and business owners. Google+ now contains a “Local” tab and static Google Places pages now give way to more dynamic Google+ Local

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Question – What is Google+ and do I need it?

Google+ (pronounced and sometimes written as Google Plus, sometimes abbreviated as G+) is one of the newest social networking sites. Launched as a test in June 2011, the site became available to all in September. The New York Times declared it Google’s attempt to rival Facebook, which has over 800 million users. In January 2012, Google+ had surpassed 90 million users. However, these users are reportedly only spending 3.3 minutes a month on Google+ compared

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Question – I just got a Twitter account for my firm — what should I tweet?

Congrats on setting up a Twitter account – you’ve taken the first step. Social media like Facebook and Twitter let you stay connected with clients, share information, gather feedback, and obtain more visibility in the search rankings. Imagine your Twitter account as a friendly information booth or place for people to ask questions and share information. You can also share links to interesting articles; post updates on the law, announce upcoming seminars or events; ask

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Question – I’ve noticed that Google’s layout has changed. Are there fewer paid listings now?

You’re right! On November 2, Google announced a major change to how sponsored listings would appear on their results pages. In some cases — but not all – ads no longer appear on the top and side rail, but only on the top and bottom of the page. There has never been a layout change as significant as this one and the shift poses many new challenges for advertisers. Before 11/2/11, results pages included three

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Question – Who should use FindLaw and Martindale-Hubbell?

If you don’t have a website or your website is simply a business card online without video, testimonials, articles, or Q&As, you may benefit from investing in these services for a year or two to jump start your marketing efforts. Then you should harvest your investment by transitioning your site to a more affordable option and invest the money you saved in even more marketing opportunities. The point is that you don’t have to pay

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Question – How can I attract local clients to my website?

Since most people (97%) search online before making a purchase, it’s logical that anyone seeking an attorney will head to Google first. The most important thing you can do to be found in a “local search” is to claim your Google Places page and verify that the basic information is accurate. I wrote an article about Google Places that explains how in more detail. The second most important thing to attract local searchers is to

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Question – On my website I have a description of my firm, my bio, and some testimonials. What else can I include to beef up my site?

Website content is anything visitors can see on your site. It’s the “meat” in the website sandwich. Although there are many different types of content you can use to connect with website visitors and your clients, here’s a list of common formats that you may want to consider adding to your site as part of an integrated marketing strategy: case summaries whitepapers podcasts webinars blogs newsletters research tutorials video surveys and questionnaires success stories industry

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