Is Your Website Secure? What Attorneys Need To Know About Upgrading to SSL.

Trust plays a critical role in lawyer/client relationships and a lawyer’s ability to acquire and retain clients. The same holds true in the online world as well. Visitors to your website need to trust that your site is safe and secure to browse. Additionally, search engines like Google place greater value on websites that make the extra effort to ensure their visitors are viewing a safe site.

In today’s age of Internet hackers, spammers, spoofing, and phony sites, it is not only responsible to secure your website but it is a distinct advantage as well.

A Brief History of SSL

SSL stands for Secure Sockets Layer, but don’t let technical jargon get in the way of knowing what goes into making your HTTPS site secure.

A site’s SSL certificate plays a critical role in site security. An SSL certificate authenticates a website’s identity and it’s the technology that encrypts the data sent to the server. Many website hosts compare the SSL certificate to an electronic passport that certifies one’s online identity.

A few years back, SSL vaulted onto the tech scene after a virus capable of reading sensitive information on third-party sites became public. The virus allowed individuals–many with nefarious intent–to observe traffic over non-encrypted connections and hijack the data. Fortunately, the virus was eliminated and the world wide web relaxed…but only momentarily.

The virus served as a wake up call. Properly encrypting user information and securing a website has become a factor for search engine rankings and visibility. Search engines, such as Google Chrome, now display a clear warning when internet users reach a site that does not display the now familiar SSL green lock in the site’s URL.

[Read more…]

6 Things Every Attorney Should Know To Rank Well On Google

Have you ever “Googled” yourself? What did you see? If you searched specifically for your name, your website is probably listed right at the top of the results page. But if you typed in a more general term related to your practice, you may find your website on the second page or even lower.

That’s because Google – the search engine giant – rank results according to a complex algorithm. This mathematical formula takes into account hundreds of different criteria when deciding which websites are the best match for a searcher’s query. There are many factors, but in general, Google is looking for credible websites with high quality, relevant and recent content. But ranking well is challenging so it’s important to have reasonable expectations and understand how to get the best overall visibility.

Understanding how Google ranks websites isn’t easy. The company does not readily disclose the parameters of its algorithm. Even professional search engine experts don’t know exactly how it works. And Google changes its formula 300 to 500 times a year, sometimes with a major release that can have a significant impact on your rankings. [Read more…]

Using the Law to Protect Your Online Reputation

Reviews are very important these days. Eighty-five percent of consumers say that they read online reviews for local businesses to determine whether these businesses are good or not. But with more people reading and posting reviews, you need to make sure you are protecting your good reputation.

Part of reputation management is monitoring review sites and your search engine ranking. You want to make sure that when someone searches for “your name” that the positive reviews outweigh any negative ones.

We encourage our clients to be proactive and obtain favorable reviews on selective review sites. But more and more we are hearing from clients who get inaccurate, misleading, or defamatory reviews and are unable to get them corrected or removed entirely from online properties, namely Yelp, Google, and Yahoo.

The good news is that there are additional steps you can take to get illegitimate reviews removed from these sites. Many businesses and professionals have turned to legal action to combat defamatory reviews and get resolution. As an attorney, you can use your legal expertise to expedite the process and see it through completion. [Read more…]

Yelp For Attorneys: Marketing Opportunity or Reputation Nightmare?

Good reviews are a great way to connect with new clients and build your business. Avvo and LinkedIn are preferred places for attorneys to share reviews. But last spring, an online survey claimed that Yelp is the most popular and trusted website for legal reviews. I read the report shortly after it was published and didn’t give it much merit. However, it received recognition from industry influencers who re-published the findings on their blogs. Yelp starting pushing the positive claims to my clients who in turn asked me about the benefits of advertising their legal services on Yelp.

Yelp is undoubtedly a well-liked site, with reviews on everything from hotels and restaurants to barbers and mechanics, and even some attorneys. But is Yelp really the go-to site for consumers in search of legal representation and, more importantly, is it a good venue for attorneys to market their services?

Read this month’s newsletter to learn whether Yelp carries its weight in the legal market. [Read more…]

You’ve Earned Your Rank, Now Keep It!

Google, the big kahuna of search engines, has a challenge for everyone with a website. It updates its search algorithm 500 to 600 times a year, almost twice a day, every day. [] Most of these changes are minor, but some are major updates that significantly affect how your website ranks and the visibility it has earned compared to all the other sites online.

For anyone marketing their business online, this is big news. It means that Google is constantly tweaking how it ranks your website and that a site with strong visibility and a page one ranking today might not have the same visibility and ranking tomorrow. This makes it a challenge to maintain your firm’s visibility month over month. But there’s one straightforward way that attorneys who are marketing themselves online can ride out this rollercoaster – by consistently adding quality content to their websites.

“Quality content” is information that is new, useful and relevant to your visitors. Publishing content that is meaningful to your prospects and clients and updating it regularly will improve your visibility in the highly competitive search engine market.

Maintain Your Rank

Did your website obtain strong visibility in the search engines but now you find your website slipping to page two, three, or even four? This may be because your website has been determined to be stagnant since it hasn’t been updated recently or worse, you’ve been penalized for lousy content (irrelevant, spam, duplicate, sparse, illegible, etc.). Remember, your website is being compared to all the other attorney sites – your online competition.

Think of Google as a marketplace. Unlike a directory in which you can claim a profile once and be done, Google search results are dynamic and constantly changing. Keeping up with the marketplace is an on-going effort that requires regular attention. There’s always someone who is trying to obtain better visibility than you and who is willing to put more resources into it. Once you’ve earned your ranking you need to keep working to maintain it. [Read more…]

Online Lead Generation: Seven Tactics To Grow Your Law Practice

The Internet has transformed the way we live our lives. The average person consults the Internet to find everything from recipes to yesterday’s game highlights and, of course, legal services. The typical consumer will search Google first, then proceed to the firm’s website or a review site. He or she may watch a YouTube video, “like” the firm on Facebook, or follow it on Twitter.

The challenge for today’s attorneys is to understand how these activities work together and how to use them to connect with potential clients. Having a well-defined Internet marketing strategy is crucial for many businesses, but is especially important for attorneys whose main source of business is their local communities. Here are the seven tools and techniques of an effective online lead generation campaign.

1. Search Engine Optimization (SEO)
When someone needs legal representation, the first place most turn is Google. They typically search by geographic location and practice specialty. For example, “Boston bankruptcy attorneys.” Search engine marketing allows you to reach and engage the searchers who are looking for you. The process of creating the most relevant site that is also the most search engine friendly is called Search Engine Optimization or SEO. If you’ve optimized your site properly, you’ll appear in the search engine results, making it easier for potential clients to find you and generating a flow of inquiries.

2. Mobile Marketing
A customized mobile app is a great way to tap into your client base — your best source of repeat business and referrals. The AttorneyConnect mobile app keeps your clients engaged with you and your law practice through the privacy of their personal mobile phone. “Go mobile” to stay connected with your clients and grow your business.

3. Blogging
Having your own blog not only helps establish credibility and protect your online reputation but will also help potential clients get to know you and your expertise and build trust and rapport. A blog also improves the search engine rankings of your website and increases website traffic, driving more prospects to your site.

[Read more…]

Take Your Referral Network Mobile

Growing your practice through referrals is a must. In addition to providing knowledgeable legal advice and excellent service, asking your clients to share your name with their friends, family and colleagues is invaluable. Yet it is one aspect of marketing that many attorneys are uncomfortable with. Even though you have provided good service, you may wonder whether it was good enough, whether the client is truly satisfied, and whether asking for a referral makes you seem salesy or desperate for new business.

Nothing could be farther from the truth. People would rather do business with someone they know than with a stranger, and getting a name from a friend is the next best thing.  Clients that you have good relationships with do not mind passing along your information to others in need. The challenge is to make it simple and easy for them.

Online reviews and mobile applications are two stress-free ways to get referrals. Online reviews allow your current clients to write about their experience as your client quickly and easily. Mobile apps like “AttorneyConnect” not only include a  “write a review” feature but also a referral button that lets a client forward your contact information to a friend in one touch. [Read more…]

Question: Is it true that the more someone clicks on my website, the higher my website will rank in Google?

No. Search engine marketing — on Google, Yahoo, or Bing — is one of the most effective tactics to generate leads, help you promote your expertise, reach prospects and stay connected with clients. Search rankings are notoriously unstable, and subject to a variety of factors such as the location of the person searching and whether they’ve logged in to Google and are using personalized results. But one thing they do not depend on is the amount of traffic coming to your website.

Enhancing your website so that it’s listed at or near the top is called Search Engine Optimization (SEO). Higher rankings can boost your visibility and a drop in rankings can mean a loss of potential consumers. A good SEO project can take three to four months to begin showing a real impact, depending on a number of factors such as the age of your site, the number of quality inbound links you already have, and the competitiveness of specific relevant keywords. SEO is not a quick-fix marketing tactic that can deliver results in a matter of hours or days. Instead, it typically takes a diligent, ongoing process that gradually improves your site’s rankings.

Client Spotlight – Simmons & Schiavo, LLP

This Massachusetts law firm specializes in elder law, estate planning, and real estate law, with clients ranging in age from young couples buying their first home to seniors preparing to pass on their estates. The one thing they have in common is that most of them have mobile devices. “We see the Google reports and a good number are searching for us on smartphones and tablets,” said Marco Schiavo, Esq.

The firm began offering its clients the “AttorneyConnect” app earlier this summer. The app allows them to share their bios, firm information, legal articles and Q&As, and clients can use it to make referrals, request an appointment and get directions. “People love the layout. It’s easy to use. It does everything we wanted it to,” said Marco.

He noted that having an app gives the practice a competitive advantage, since some other firms don’t even have a website, never mind an app. “The app puts us miles ahead of everyone else. It shows that we’re on the forefront of technology. We’re a tech-savvy firm and people like that. It only makes sense to have an app,” said Marco.

Five Things Attorneys Need To Know About Mobile Marketing

Marketing a product or service on a mobile phone is a new and growing practice. There have been several big turning points in marketing history, and we’re living through another one. Beginning with the first newspaper ads in the 1700s, the first radio ads in the ‘20s, the first TV ads in the ‘40s, and the first Internet ads in the 1990s we’re now seeing the first mobile phone ads, apps, and more. It’s the beginning of a new opportunity for businesses of all types and attorneys would be wise to get on-board.

That’s because it’s where your clients and prospects are. Smartphone use is booming in all demographics, not just teens. In fact, 37 percent of smartphone owners are over age 35 (Google). Mobile phones now outnumber TV sets by over 3 to 1,and laptop and desktop PC users by nearly 5 to 1 (CBS News). [Read more…]

Question: Should I add video to my law firm website?

Yes! Video has many benefits for attorneys. Website visitors in general are getting more visual and enjoy viewing video online. It’s a great way for prospects and clients to get to know you quickly and easily. You can share your expertise on a particular topic without having to write a long article. And according to a new study, having video on your website can improve your search engine rankings. In fact, according to Forrester Research, an indexed video has a 50 times greater chance of ranking on the first page of Google results than a text page. Videos can be hosted on YouTube and link to your website, and other online profiles like LinkedIn, AttorneyConnect, Avvo, and Justia. Adding video to your marketing mix is a smart move.

Mobile Apps Keep Your Clients Connected

There are more than 6.5 billion mobile devices in use worldwide today, significantly more than the number of Internet users. Consumers are adopting new technology as fast as it becomes available and expect to be connected at all times in order to find the products and services they need. Today’s multi-tasking consumers depend on their trusty smartphones for so many important activities. And to stay in front of these phone-dependent clients, savvy attorneys who want to advance their businesses and leverage technology are jumping into mobile. It’s like the first days of the Internet when early adopters launched websites for their law practices – got ahead of their competitors – and have reaped the benefits ever since.

Mobile Apps Are Exploding

Contact pageOne way to connect with on-the-go clients is through a mobile app. A mobile application (or mobile app) is software designed to run on smartphones, tablet computers and other mobile devices. The term “app” has become so popular that it was listed as “Word of the Year” in 2010. Mobile applications are the next frontier and the industry is predicted to skyrocket over 1,000% in the next three years to a $56 billion market (Gartner Group).

The popularity of mobile applications has continued to rise, as their usage has become increasingly prevalent across mobile phone users. Last year, comScore, an Internet analytics company, reported that more mobile subscribers used apps than browsed the web on their devices. [Read more…]

Is Your Legal Directory Profile & Advertising Worth the Cost?

A directory listing is one of the most traditional ways to promote your services. It used to be that attorneys would be listed so that other attorneys could find them for referrals. Now that most directories have moved online, more and more consumers are using them to find the legal representation they need. Some of the biggest providers include FindLaw (a part of Westlaw) and Martindale-Hubbell. These are established companies that once produced only print directories and have since moved into the world of online attorney directories and marketing. Many of you have paid to appear in their listings and have hired these venerable firms to create and host your websites, and advertise your practice in their online directories.

[Read more…]

Google Authorship – Personalizing Your Online Image

Just a few months ago the search engine giant Google launched a new feature called Google Authorship. Google Authorship lets you link any content you publish on a specific domain (such as to your Google+ profile.

This means that every time someone searches for your name or someone with your expertise, anything you have written with your byline (by Jack Smith, for example) will show up on the Google results page with your name and your photo. It will also include a link to a page with any other articles, blog posts, or even Q&As with your name on them!

For example, Googling the phrase “Greater Boston litigation attorneys” produces:

Appearing on the results page with a photo and byline adds credibility, which builds up your reputation as an authoritative source on the topics you cover. Plus, search results with profile images attract a higher click through rate than those that do not have an image. Remember, three out of four people seeking an attorney search online and almost 70% of all searchers use Google. [Read more…]

Today’s Seasoned Solo Practitioner: How to Market Your Experience, Reputation and Value

The business of law is at a turning point. A recent article in the ABA Journal reported, “The legal profession is undergoing a massive structural shift—one that will leave it dramatically transformed in the coming years.” The shift stems from a combination of events including new laws and changes in enforcement, the mobility of businesses and individuals, as well as new competition from non-legal firms such as accounting and real estate and the availability of legal documents online.  The average person today requires more legal representation than ever before and how they choose their legal representation has changed too. The attorneys who have the most to gain are probably those like you: a mid-career solo practitioner or a lawyer at a small firm. Why? Because consumers want you!

You, the mid-career solo practitioner, are quite literally the core of the legal profession. On one side are those young attorneys who have recently passed the bar and are trying to make their way. What they lack in experience they make up for with web savvy, technology skills, and aggressive online marketing tactics, but it is your experience the consumer wants. On the other side are large firms with significant marketing and advertising budgets, a small army of junior attorneys and paralegals pushing a high volume of work, and a team of technical experts to help them advance online, but consumers are wary of high costs, inattentive or indifferent care, and marginal results.

So why do consumers want you? Here are a few reasons why today’s consumer seeks the seasoned solo practitioner.


At this point in your career you have a solid base of experience in your area of expertise. You have over twenty years dedicated to the practice of law, both at big firms and as a solo practitioner. You are as accomplished and seasoned as the big firm partners with a proven track record and a solid reputation to bank on.

[Read more…]

Legal Search Marketing – The Rise of Local Search for Attorneys

The way consumers look for anything and everything has changed in the last ten years, including how we find an attorney. While we used to rely on the recommendation of a friend or relative, or start our search in the Yellow Pages, now we head to our computers. Search engines, social media, and smart phones have dramatically affected the way consumers find legal representation. According to a recent study, last year most people looking for an attorney — three out of four — used online resources at some point in the process, according to The Research Intelligence Group.

It just makes sense. Not only are we used to “Googling” for information, advice, products and services, but also when someone needs an attorney, it’s usually a sensitive matter that they’re less likely to ask a friend about. If you are selling a business, divorcing, injured, or accused of a crime, it’s much easier to spend time researching online in the privacy of your home or on your phone than it is to dig through the Yellow Pages or ask a neighbor or relative.

The Rise of Local Search

When people search for an attorney, they tend to look for one that’s close to them, generally within thirty miles. Along with the rise in Internet use, searches are becoming increasingly more location-specific as people become more sophisticated search engine users, with 73 percent of online activity related to local information (according to Google).

Over the past five years we have seen dramatic shifts in how consumers select businesses in the local marketplace. For example, as recently as 2007 the printed Yellow Pages were the number one source of information used by consumers to select businesses, but no longer. In April, AT&T sold its Yellow Page division “as part of an effort to dispose of units that are holding back revenue growth” in the face of increasing competition from online rivals Google, Groupon, and Yelp.

Local searching – searches that contain a geographic term – delivers highly relevant search results to the consumer. Relevancy means users can find the products and services they seek in a specific location and businesses gain consumers who are ready to buy. [Read more…]

Get Found! Search Engine Optimization Demystified

Excellent article by John Kruger of Initiate Demand  in this month’s GPSolo, the American Bar Association’s journal geared for General Practice solo practitioners and small law firms. The article is John’s take on SEO (search engine optimization) and how attorneys can leverage it. Read John’s article and learn!

By John M. Kruger

Search engine optimization (SEO) is the effort to modify a website or web page so that it will appear on the first page of results from search engines such as Google and Bing. Why would a law firm want to perform SEO on its website? For the same reason that a car mechanic in the days of the Yellow Pages might have named his shop “AAA Auto Repair”: to be listed first.

SEO is not complicated. It relies on common sense and simplicity. You do not need to know programming, search algorithms, or taxonomy—you only need a basic understanding of how a search engine works.

For search engines to be useful, they must provide good results. The basic premise is to reveal links that have provided quality content with past clicks and that are considered relevant. So, if you click on a link, consider it a vote for that content as being relevant. [Read more…]

Legal Search Marketing – Facebook, Twitter, LinkedIn for Attorneys? You Better Believe It!

The past few years have seen a dramatic increase in new web sites, directories, and social networks for attorneys. From LinkedIn to Avvo to Facebook to Twitter, it seems like there’s always a new opportunity to promote your business. Faced with finite budgets and resources, many wonder whether or not to implement these new tools at the expense of more time-tested tactics.

Happily it’s not an either/or situation – online marketing techniques can reinforce the effectiveness of relationship building, traditional networking, and lead generation. And as more consumers turn to the Internet, having a strong, complete online presence is more important than ever.

Consider these statistics:

•    Most people (97%) search online before making a purchase — anyone seeking an attorney will head to Google first (BIA/Kelsey).
•    66% of American use online local search, like Google local search, to locate local businesses (TMP/comScore/proprietary average).
•    54% of Americans prefer the Internet and local search to phone books (comScore networks).
•    When researching products or services in their local area, 90 percent of consumers use search engines, 48 percent use Internet Yellow Pages, and 42 percent use comparison shopping sites.
•    63% of social networkers are more likely to use a local business if the business has information available on a social networking site (Localeze/15miles). [Read more…]

Question – What is Google+ and do I need it?

Google+ (pronounced and sometimes written as Google Plus, sometimes abbreviated as G+) is one of the newest social networking sites. Launched as a test in June 2011, the site became available to all in September. The New York Times declared it Google’s attempt to rival Facebook, which has over 800 million users.

In January 2012, Google+ had surpassed 90 million users. However, these users are reportedly only spending 3.3 minutes a month on Google+ compared to Facebook users who spend 7.5 hours a month using Facebook.

Google+ integrates previous social services such as Google Profiles and Google Buzz and introduces new services such as the Stream, Circles, Hangouts and Games. Circles enable users to organize people into groups (Friends, Family, Acquaintances, Following) for sharing across various Google products like Gmail. Hangouts are used for group video chat. In the Stream, users see updates from those in their Circles.

I have trialed Google+ on a few attorney websites with mixed results. Although it offers more flexibility in terms of grouping contacts, both the attorney and his or her contacts need to be Google users to engage with the service. It’s a cool feature, but the verdict is still out whether it will have practical use for business development.

Legal Search Marketing – How to Protect Your Online Reputation

By Ian Bardorf

What do prospects find when they look for you online? They may find your firm’s website, your LinkedIn and Avvo profiles, blog posts or videos, your Facebook business page, and glowing reviews of your services. But what if your website is listed last or, even worse, not listed at all on the first page of results? Instead the top links lead to a client’s bad review, a disgruntled employee’s comments, or a competitor’s website.

This situation is becoming all too common on the results pages of Google, Yahoo, Bing and other search engines. Attorneys who have spent years growing their businesses can find their work tarnished by lackluster search results or bad reviews. Many are turning to online reputation management to protect, strengthen and occasionally repair their standing on the Internet. Online reputation management can fortify and preserve an attorney’s reputation in the search results and repair any damage that may have been caused by negative results.

For many attorneys, it’s the nature of their business to be caught in the crossfire between clients and the opposing party. You are there to represent your client, not to make both sides happy. This means attorneys have a greater risk of receiving unfavorable reviews online, possibly from an unhappy client, but more likely from the other side’s client. Unfortunately, these negative reviews may appear first when someone searches for an attorney with your area of expertise.

[Read more…]

Question – I just got a Twitter account for my firm — what should I tweet?

Congrats on setting up a Twitter account – you’ve taken the first step. Social media like Facebook and Twitter let you stay connected with clients, share information, gather feedback, and obtain more visibility in the search rankings.

Imagine your Twitter account as a friendly information booth or place for people to ask questions and share information. You can also share links to interesting articles; post updates on the law, announce upcoming seminars or events; ask questions; solicit feedback; and ask followers what they think. Experts recommend that business tweets are two-thirds conversational and one-third promotional. Research has shown that conversational tweets produce 8 to 12 times the response of company-oriented ones. An example of a conversational tweet is, “Are Massachusetts family courts over-worked and understaffed?” A promotional tweet is, “We’ll be hosting a seminar tomorrow on Estate Planning strategies. Contact us to reserve your spot.”

Once you set up your firm’s account, commit to engaging and replying quickly. Twitter and Facebook users expect you to respond to questions and complaints quickly. To connect with followers, be real. Use an authentic, personal voice. Post your photo and business phone number. More than any other format, tweets can be casual, friendly, and transparent.

Legal Search Marketing – Six Steps for Successful Local Marketing

Clients come from all walks of life, they go online at all hours of the day, they point, they click, they research and buy online. In fact, 97% of consumers research online before they make a purchase. This means prospects may be looking for your particular area of expertise right now. Yet you could be one of many attorneys who lose revenue each year by neglecting to maximize your firm’s online visibility in your area.

Internet searches are becoming increasingly more localized and specific to geographic locations. Local search is on the rise as people become more sophisticated search engine users. Because most people seeking legal assistance start their search on Google by entering their location and the specialty they need, local search should be considered part of a firm’s online marketing strategy.

Consider these statistics regarding local search:

  • 82% of local searchers follow up offline via an in-store visit, phone call or purchase (comScore)
  • 73% of online activity is related to local content (Google)
  • 66% of Americans use online local search, like Google local search, to locate local businesses (TMP/comScore/proprietary average)
  • 54% of Americans prefer the Internet and local search over phone books (comScore networks)

Clearly, having a well-defined local Internet marketing strategy can be crucial to certain businesses, particularly attorneys whose main source of business is their communities. [Read more…]

Question – I’ve noticed that Google’s layout has changed. Are there fewer paid listings now?

You’re right! On November 2, Google announced a major change to how sponsored listings would appear on their results pages. In some cases — but not all – ads no longer appear on the top and side rail, but only on the top and bottom of the page. There has never been a layout change as significant as this one and the shift poses many new challenges for advertisers.

Before 11/2/11, results pages included three listings at the top of the page and up to ten listings on the right rail. Advertisers are now competing for fewer spots in the new layout. Based on examples provided by Google, the ad placement shift to the bottom decreases the number of positions to three at the top and two to four at the bottom, a potential fifty percent reduction in listings on the first page of results. Google reports that this change is designed to improve the search experience for users and that it is based on data that ties navigation and click rates to search term and indicates where users are more likely to click based on what they’re looking for. We’ll have to wait and see what the long-term impact is.

Read Google’s official announcement

Legal Search Marketing – Why FindLaw and Martindale-Hubbell Miss the Mark

By Ian M. Bardorf

If you’re like many busy attorneys, you don’t have the time to stay up-to-date on the latest advances in Internet marketing. Your expertise is in helping your clients and providing high-quality legal services. You need a savvy partner that will design and implement a results-driven, cost-effective online marketing strategy.

Most attorneys sign up with a company they believe will take care of their Internet marketing needs and help them stay current. Some of the biggest providers include FindLaw (a part of Westlaw) and Martindale-Hubbell. These are established companies that were founded to produce legal research in the form of print directories and have since moved into the world of online publications and marketing. Many of you have paid to appear in their listings, both in print and online, and have hired these venerable firms to create and host your websites, and market your practice.

But Internet marketing is more than just a listing and a website, and over time, many clients of these big companies become dissatisfied by not only the level of service but more importantly, the results they get for what they pay. If you’re a FindLaw or Martindale-Hubbell client, you may be spending more than you need to for inferior results and missing out on other opportunities to help your business succeed. Read on to find out how FindLaw and Martindale-Hubbell miss the mark.

Local Always Beats National.

Did you know that 97 percent of people conduct research online before buying locally? Or that 64 percent of consumers expect the business within their search results to be within 15 miles of their location? Clearly it’s important to appear in the search results for clients looking for an attorney close by and to work with a marketing partner that understands your area. [Read more…]

Question – Who should use FindLaw and Martindale-Hubbell?

If you don’t have a website or your website is simply a business card online without video, testimonials, articles, or Q&As, you may benefit from investing in these services for a year or two to jump start your marketing efforts.

Then you should harvest your investment by transitioning your site to a more affordable option and invest the money you saved in even more marketing opportunities.

The point is that you don’t have to pay just one company a premium rate year over year. Once you decide to take your Internet marketing to the next level, it’s time to move on to an agency that knows your local market and that’s dedicated to your success.

Legal Search Marketing – 6 SEO Tactics to Avoid

By Ian M. Bardorf

Search Engine Marketing is one of the most effective tactics to generate leads, help you promote your expertise, reach prospects and stay connected with clients. A good ranking on Google’s results pages is a measurable gateway for new business. Enhancing your website so that it’s listed at or near the top of Google, Yahoo or any other search engine is called Search Engine Optimization (SEO).

But along with the growing focus on search marketing has come a proliferation of agencies that claim they provide Search Engine Optimization. Many of these are website design firms or ad agencies that have simply added “search engine optimization” to their websites and have no in-depth experience. They often over-promise and under-deliver. Even worse, some of them can hurt your business in the long run.

Search engine optimization, if done well, is not a product or a commodity, but a sophisticated process that requires well trained and experienced individuals with up-to-date insight on the business.

In a tight economy, you simply can’t afford to spend valuable resources on an effort that may or may not deliver the results you need. Here are six tactics to avoid when considering SEO.

[Read more…]

Question – How can I attract local clients to my website?

Since most people (97%) search online before making a purchase, it’s logical that anyone seeking an attorney will head to Google first.

The most important thing you can do to be found in a “local search” is to claim your Google Places page and verify that the basic information is accurate. I wrote an article about Google Places that explains how in more detail.

The second most important thing to attract local searchers is to gather testimonials and ratings for your business. Client reviews are critical for local attorneys to gain visibility on search engines and social directories like Yelp that people turn to for referrals. Reviews and ratings offer two benefits: differentiating your firm from the competition and improving your rankings on the search engine results pages.

Encourage your current clients to write testimonials. Once you have obtained their reviews, submit them to relevant websites and feature them in an easy-to-use and easy-to-find section on your site and LinkedIn profile.

Legal Search Marketing – Why Content is King

By Ian M. Bardorf

You’ve heard the phrase “content is king” but what does that mean when it comes to your website? It means that good content – news, testimonials, articles, blog posts and more — is the most important element of a successful website.

In fact, last April Google released its latest algorithmic change, called Panda, specifically designed to weed out low quality sites and give priority to good ones on the search engine results page. On its blog, Google urges website owners to “focus on delivering the best possible user experience” by asking themselves if their content is trustworthy, appropriate and well written.

Creating content that is meaningful to your prospects and clients and updating it regularly will improve your website’s rankings and help you promote your expertise, reach prospects and stay connected with clients. [Read more…]

Question – On my website I have a description of my firm, my bio, and some testimonials. What else can I include to beef up my site?

Website content is anything visitors can see on your site. It’s the “meat” in the website sandwich. Although there are many different types of content you can use to connect with website visitors and your clients, here’s a list of common formats that you may want to consider adding to your site as part of an integrated marketing strategy:

  • case summaries
  • whitepapers
  • podcasts
  • webinars
  • blogs
  • newsletters
  • research
  • tutorials
  • video
  • surveys and questionnaires
  • success stories
  • industry news
  • FAQs
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Legal Search Marketing – Build your Business using LinkedIn

By Ian M. Bardorf

LinkedIn ( was launched in 2003 and is now the leading professional network on the Internet. LinkedIn is reportedly growing by roughly one million new members every week — more than one member each second.

Unlike other social networks like Facebook or MySpace, LinkedIn members are professionals, primarily in the service, finance, and high tech sectors. Executives from all Fortune 500 companies are members and one million companies have LinkedIn Company Pages. There were nearly two billion people searches on LinkedIn in 2010.

Most importantly for attorneys, LinkedIn represents a valuable opportunity to market your firm to an affluent and influential membership. Here are ten things that you can do today to start taking advantage of LinkedIn.

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