Legal Search Marketing – Why Content is King

By Ian M. Bardorf

You’ve heard the phrase “content is king” but what does that mean when it comes to your website? It means that good content – news, testimonials, articles, blog posts and more — is the most important element of a successful website.

In fact, last April Google released its latest algorithmic change, called Panda, specifically designed to weed out low quality sites and give priority to good ones on the search engine results page. On its blog, Google urges website owners to “focus on delivering the best possible user experience” by asking themselves if their content is trustworthy, appropriate and well written.

Creating content that is meaningful to your prospects and clients and updating it regularly will improve your website’s rankings and help you promote your expertise, reach prospects and stay connected with clients. [Read more...]

Question – On my website I have a description of my firm, my bio, and some testimonials. What else can I include to beef up my site?

Website content is anything visitors can see on your site. It’s the “meat” in the website sandwich. Although there are many different types of content you can use to connect with website visitors and your clients, here’s a list of common formats that you may want to consider adding to your site as part of an integrated marketing strategy:

  • case summaries
  • whitepapers
  • podcasts
  • webinars
  • blogs
  • newsletters
  • research
  • tutorials
  • video
  • surveys and questionnaires
  • success stories
  • industry news
  • FAQs
  • how-to articles
  • did-you-knows

Legal Search Marketing – Build your Business using LinkedIn

By Ian M. Bardorf

LinkedIn (www.linkedin.com) was launched in 2003 and is now the leading professional network on the Internet. LinkedIn is reportedly growing by roughly one million new members every week — more than one member each second.

Unlike other social networks like Facebook or MySpace, LinkedIn members are professionals, primarily in the service, finance, and high tech sectors. Executives from all Fortune 500 companies are members and one million companies have LinkedIn Company Pages. There were nearly two billion people searches on LinkedIn in 2010.

Most importantly for attorneys, LinkedIn represents a valuable opportunity to market your firm to an affluent and influential membership. Here are ten things that you can do today to start taking advantage of LinkedIn.

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Question – I’ve been a LinkedIn member for a while. What new LinkedIn apps should I use?

LinkedIn offers a number of applications (apps) for members to connect with other members and promote their expertise. Four that I think are especially valuable for attorneys are:

Events
The Events application adds a box to your profile that shows what events people in your network are attending. This helps you find events based on your industry and job function. You can sort by most popular events, search for events, and create new ones.

Answers
LinkedIn Answers is a tool that allows you to ask questions and answer inquiries posed by other members. It is a valuable place to share knowledge and expertise. To try it, click on the “Answers” tab.

Groups
Nearly 18 million members are a part of LinkedIn Groups, with 1.5 million joining groups every week. Groups are an opportunity to participate in conversations that are relevant to your firm’s practice areas and to answer questions that match your expertise.

SlideShare
With this app, you can share presentations and documents with your LinkedIn network and upload PDFs, presentations, video or more. You can also browse and comment on the presentations of others in your network, and see the latest presentations from your network on your homepage.

Legal Search Marketing – Four Common SEO Myths

By Ian M. Bardorf

Do you Google? More and more people do. In fact, search engine use around the world is growing. Last year there were more than 131 billion searches worldwide, representing a 46-percent increase over the previous year according to comScore, a leading digital marketing intelligence provider. This number represents more than 4 billion searches per day, 175 million per hour, and 2.9 million per minute!

Search engine marketing allows you to reach and engage the searchers who are looking for you. And the process of creating the most relevant site that is also the most search engine friendly is called Search Engine Optimization or SEO. Because this is a sophisticated, on-going process, there are plenty of misunderstandings about how it all works. Read on to get the answers to four common myths about SEO.

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Question – I’ve had success networking at local events. Do I need to use Google too?

Most attorneys are fantastic natural networkers, connecting with current clients and prospects through colleagues, peers in other professions, trade and bar associations, and networking events. They know it’s a necessary part of generating leads and growing their practice.

Only a few attorneys have chosen to use this ability to attract and retain clients via the Internet. These early adopters are using Facebook, Twitter, Google Places, Avvo, Justia and other social media to gain a competitive advantage online. And they are reaping the benefits. Taking advantage of social media to build a network can help you improve online visibility, outrank your competition, get the most out of your digital assets, retain loyal customers, and generate leads efficiently and cost-effectively.

By completing a profile on mainstream and legal social networks and optimizing properly you can dominate the search engine results pages and make it easier for potential clients to find you. This consistently strong online presence will build awareness of your expertise, generate traffic to your website, and create a flow of inquiries that will grow your business.

Legal Search Marketing – Building an Online Social Network

By Ian M. Bardorf

Most attorneys are fantastic natural networkers, connecting with current clients and prospects through colleagues, peers in other professions, trade and bar associations, and networking events. They know it’s a necessary part of generating leads and growing their practice.

Only a few attorneys have chosen to use this ability to attract and retain clients via the Internet. These early adopters are using Facebook, Twitter, Google Places, Avvo, Justia and other social media to gain a competitive advantage online. And they are reaping the benefits. Taking advantage of social media to build a network can help you improve online visibility, outrank your competition, get the most out of your digital assets, retain loyal customers, and generate leads efficiently and cost-effectively.

Improve online visibility.
The goal of an online social network is to allow you to use your arsenal of digital assets – online profiles, videos, blog posts, podcasts, and legal documents — to get as much visibility online as possible. By completing a profile on mainstream and legal social networks like Facebook, Twitter, LinkedIn, Google Places, Avvo, and Justia and optimizing properly you can dominate the search engine results pages and make it easier for potential clients to find you.

Outrank the competition.
When someone needs legal representation, the first place most turn is Google. They typically search by geographic location and practice specialty. For example, “Massachusetts real estate attorney.” If that describes your firm, terrific! If you’ve optimized your site properly, you’ll appear in the search engine results. But what about all the other attorneys who match those terms? They’ll be right there beside you, unless you can claim more of that critical first page. One way to do it is by creating content that Google can serve up like videos, online profiles, blog posts, or podcasts. You’ll be listed more frequently and bump your competition lower in the results. [Read more...]

Question – I’m getting a lot of spam email. How can I tell which ones are real?

Our email inboxes fill up quickly these days, often with unwanted junk mail, solicitations, ads and special offers. Although most email providers are working diligently to filter out this spam, some get through and it’s not always easy to identify a legitimate inquiry. Attorneys are especially prone to receiving this type of email.

Many of these spam emails are intended to get you to give them your email address (by replying) so they can spam you with other solicitations or for more elaborate schemes. For example, one scheme involves sending you a fake check for an agreed upon amount. The check arrives $1,000 too much and they request you wire or send a check for the overpayment.

Here are some strong signals, usually in combination, that can help you identify and filter out spam quickly:

1. Country of origin.
Emails from another country can be a sign of spam. Look at the address extension to see if it ends in .org, .com, .edu or .net, the four standard American extensions. If it ends in .co.uk (United Kingdom) or another country it may be spam.

2. Lack of specifics.
Using general terms like “Dear Counsel” in the greeting and “your jurisdiction” etc. show that they don’t know you and are fishing for more specifics. [Read more...]

Legal Search Marketing – Local Search: Four Tips for Google Places

By Ian M. Bardorf

Google Places is an online directory of businesses around the world. Having a current listing in this directory is essential for all types of businesses, but is especially important for attorneys and small law firms.

Why? Because most people seeking legal assistance start their search on Google by entering their location and the specialty they need. For example, someone looking for help with a will in a Boston suburb may type “Needham Attorney Wills.”

Google then serves up relevant results based on that query. Frequently, businesses from Google Places are among the top ten listings on the critical first page of results.

Being listed in Google Places will help you be found online, differentiate yourself from the competition, and get insights about your clients. And best, of all, the listing is free.

There are four steps you can take to make sure your practice is among those top listings. [Read more...]

Question – Should I reduce my advertising with the Yellow Pages?

We all grew up with the familiar yellow book. Now there are many variations on the original and it’s still on the shelf in my house. But when was the last time you opened it up to look for something – a vendor, restaurant, or service?

If you’re like most people, you haven’t done that in a while, and I suspect most of your clients haven’t either. With more than one billion searches a day, most questions are answered with a quick trip to Google. Even more importantly, one study says almost 70% of people search online before making a purchase.

Because of this shift, companies that manage Yellow Pages are trying to maintain revenues while pitching advertisers to appear on increasingly popular online sites. These companies try to convince advertisers like you that their prospects don’t have access to computers or aren’t likely to search online for an attorney.

Advertising in Yellow Pages can be expensive, with many attorneys spending thousands of dollars each year for print listings or display ads and even more for online listings.

Most attorneys can avoid this expense. Depending on your particular practice area, geographic location, and client base, I recommend cutting back or eliminating Yellow Pages ads entirely. Do a two-month test. Track your incoming leads to find out how many are coming from yellow pages. Reduce your annual spend and see if you see a variation in lead type or volume. Or reallocate a portion of your advertising budget to online advertising and track it. You may want to move completely online.

Bear in mind not only the number of prospects and clients your advertising is generating, but the type and consider the source. You may want a certain kind of clientele that you just won’t reach from the phone book.